Reports

Automation, cloud, and artificial intelligence technologies are enabling financial institutions (FIs) to reduce overhead, touchpoint, and risk of human error around middle- and back-office operations. The use of these technologies has taken on new relevance amid the coronavirus pandemic and accompanying shift to working online as FIs needed to completely…

Both regulatory and competitive forces have been making Open Banking a new reality across the region. Banks are now realizing that if they want to keep their existing customers, acquire new ones, and play a greater role in their customers’ lives then they must become more customer focused, while offering…

The digitization of the Asia-Pacific financial sector has accelerated amid the coronavirus pandemic as individuals and businesses move online. While this presents new opportunities, it also poses new risks as financial criminals follow the money online. With face-to-face contact reduced for safety and hygiene reasons, it is more challenging than…